Thanks for the opinions. The AT&T maintenance guy came by today and cut off the branch on that tree, which pulled down the cable line and he didn't seem to care cause it wasn't "his" line. We don't have cable, yet, but I don't know about the neighbors. I'm sure they will have a fit if they do. They will probably have a fit anyway because the line is laying on top of their jeep! So he thought that the branch was the problem and also we have 2 phone lines running from the pole to the house because we have 2 phone numbers. The main line and dsl were running on the "old" line, which he said is a "really old" wire and that may have been part of the problem too, so he switched them to the new wire. Anyway, we are still having problems with it, so I think we are going to be switching to cable next month.